Frequently Asked Questions

Home > Frequently Asked Questions

Learn more about our local team and capabilities by checking out the FAQs!

At On-Deck Plumbing, we work diligently every day to provide prompt, high-quality plumbing solutions for every property owner who relies on us. No problem is too big or too small for us to handle, and we want to reassure you that we can tackle any plumbing issue you may be facing. To learn more about our services, please check out our responses to these commonly asked questions.

Hidden
What plumbing services do you offer?

We’re proud to offer a comprehensive range of residential and commercial plumbing solutions, including repairs, maintenance, installations, repiping, and more. Whether you need a leaky faucet repaired or a clogged drain unblocked, we’re prepared to get your system up and running again in no time.

What is your service area?

We proudly serve Lakeland, Plant City, Auburndale, Bartow, Lake Wales, Mulberry, Winter Haven, and other communities throughout the Central Florida region.

What plumbing brands do you carry and service?

Our knowledgeable plumbing professionals can work with any brand you may have, and we keep our trucks stocked with a large variety of parts for all major plumbing brands. This allows us to provide effective repairs on the first visit, saving our customers time and money.

Why should I choose your business over other local companies?

With over 25 years of professional experience, we’re committed to being reliable, honest, and professional. Each member of our team works hard to deliver exceptional workmanship and customer service, and we won’t be satisfied until you’re delighted with the results.

What is a slab leak?

A slab leak occurs when a pipe bursts or leaks underneath your home’s concrete foundation. Our team utilizes advanced leak detection technology to pinpoint the exact location of the leak without destroying your floors or foundation.

What are some signs that I might have a hidden water leak?

Warning signs include rising water bills, hearing the sound of running water when all faucets are turned off, damp spots on floors or ceilings, and musty odors. If you notice any of these issues, we encourage you to contact us for leak detection services.

Can you help with leaks behind walls or in ceilings?

Definitely! Our detail-oriented plumbers can carefully determine where the leak is happening and provide targeted repairs to minimize any disruption to your home or business.

When is complete home repiping necessary?

If you live in an older home and experience frequent leaks, rusty water, or noticeable drops in water pressure, professional repiping may be the most cost-effective solution. We can replace your old, failing pipes with more durable materials to prevent leaks, mold growth, and other issues.

Do you offer water heater repair and replacement services?

Yes, we provide water heater services for residential and commercial water heaters alike. Whether your unit needs a new part installed or you want to upgrade to a new system, our team is prepared to manage the entire process.

Can you install new plumbing fixtures?

Absolutely. We can install a wide variety of plumbing fixtures, including faucets, sinks, toilets, and showers to ensure long-lasting leak-free results.

Can you offer plumbing services for newly constructed buildings?

Yes, our team frequently partners with contractors, builders, and homeowners to design and install residential and commercial plumbing systems. We have the knowledge and skills necessary to build safe, efficient, and compliant systems that will serve the future owners well for many years to come.

What happens during a septic real estate inspection?

During a septic real estate inspection, we will carefully examine every component of your septic system. We will check for signs of damage, wear and tear, or failing parts, note all our findings, and give you a comprehensive report to inform your next decision.

Do you offer septic repair services?

Yes. Beyond inspections, we offer septic repair services for systems throughout the region. We have the expertise to promptly diagnose septic issues and provide long-lasting solutions.

Can you offer plumbing services for healthcare and medical facilities?

Definitely. We’re prepared to deliver the specialized plumbing solutions needed for all types of commercial facilities, including healthcare and medical offices.

What are some signs that my septic system is failing?

Your septic system may be failing if you notice slow drains, sewage backups, unpleasant odors, or unusually lush grass around your drain field. If you notice these issues, we strongly encourage you to contact us for a closer inspection to prevent further damage.